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Q: What is Acrylic and what is the difference between Acrylic, Lucite, Plexiglas and others?
Acrylic is a high grade form of plastic. The term "Acrylic" represents a family of petroleum-based thermoplastics made from the derivation of natural gas. Some plastics have been trademarked. Lucite for example, is a trademarked or brand name of plastic. Just like Campbell's is a brand of soup, Lucite, Plexiglas, Acrylite, Perspex and many others are just a brand of Acrylic.
Q: What are the benefits of using Acrylic versus glass?
- It is easier to fabricate.
- It is stronger and more durable.
- It weighs considerably less.
- It captures more light making it clearer.
- It is shatterproof making it safer.
- It can be refinished where as glass can not.
Q: What drives the cost of Acrylic Fabrication?
Acrylic is one of the most costly building materials available.
Since we specialize in custom work, there are many factors involved: size, thickness of material, details, finishes, complexity, labor, as well as the time involved between conception to completion. These are all factors that guide our pricing.
Q: What is your lead time?
2 to 3 weeks is our general lead time.
Some orders may take less, some may take more. It all depends on the complexity of the individual project. For a more exact lead time please feel free to contact us.
Q: Are appointments necessary when visiting your shop?
No. Feel free to come by any time during our working hours. We are always happy to talk to customers in person, we actually prefer it!
Q: Do you only sell to designers?
No. We are open to the public. One of the advantages to doing business with us is we do not turn anyone away.
Q: Where are your products made?
Everything is handmade by our highly skilled fabricators in our state of the art workroom located in Dallas, Texas.
Q: Do you ship and where do you ship?
Yes, we have the capability to ship worldwide. The cost of shipping is not included in pricing but can be added to all items upon request.
If you have an account with UPS or FedEx and would like to use it when placing an order just let us know and we will arrange it.
Q: Do you deliver?
Yes, we do deliver. We can facilitate the delivery of all items that can not be picked up or shipped. Delivery fees are not included in pricing and will be added upon requested.
Q: Do you do installation or assembly?
We do not do any offsite installations. All assembly needs can and will be done at our shop.
Q: Do you offer a designer discount?
No. Since we are a family-owned and operated workroom and not a big corporate showroom, we have no markups or commissions, making our prices already discounted. All our prices are considered wholesale.
However, we do offer price breaks. Price breaks are based solely on quantity. The more you order, the grater the possible price break.
Q: Can I bring my own materials?
Yes. Because we are creating a custom piece for you, you are welcomed to bring in any materials you would like incorporated. If you need help locating or acquiring a specific material we will do our best to assist you. However, we can only offer a satisfaction guarantee on products and material we provide.
Q: Can you fix an Acrylic piece I bought elsewhere?
We will do our best! Without seeing the piece in question it is hard to give a definite yes or no answer. If you would like to restore a piece or would like more information about our restoration capabilities, please feel free to contact us.